Quote:
I just had my floors sanded and refinished with supposedly 3 coats of waterbase hydroline street shoe.
Let,s see; Basic Coatings makes both of those. Street Shoe is their premium floor finish and Hydroline is their sealer and sports floor coating.
http://www.basiccoatings.com/asp/contra ... etshoe.asp
http://www.basiccoatings.com/images/PDF ... Finish.pdf
Typically, when using Basic's finishing system, one needs to use one or two coats of a sealer ( Emulsion, Hydroline, or Commercial Catalyzed Sealer) and two coats of Street Shoe (if using Street Shoe). Street Shoe is now available in matte, satin, semi-gloss and gloss. If done correctly, you should have a smoothly finished floor that is well sealed and even in reflective properties, whether you have gloss or matte. If your contractor is not taking your calls, it's time to play hard ball. Get an independant inspection by an NWFA inspector or very experienced wood flooring contractor. Take that info to your attorney to write a strongly worded letter. If you have a licensing board in your state, contact them about filing a formal complaint. I am not saying your contractor did a bad job on your home. I haven't seen it. But not answering your calls is rude, unprofessional and unethical, IMO.