Just had a local floor sanding professional complete sanding and finishing my Hall floor. When I start to look closely, I am not sure that the finish is as professional as I would expect. Having never studied a floor so closely before, I'm not sure however whether I'm expecting too much.

The floor was of victorian pine boards with a "nice" orange stain. Prior to work starting, 3 boards were replaced and all gaps were filled with pine slivers cut from reclaimed boards.

The floor was sanded on the first day, and then on the second day, Bona Intense was applied and then two coats of Bona Mega.

The first issue I noticed was debris in the first coat of Mega. Not only was dust falling off the unvacuumed skirtings but there also appeared to be other bits stuck in the finish. I pointed this out when the second coat was due to be applied but was told that this wasn't a problem and that it would most likely "kick out" with use. I also suggested vacuuming before applying the second coat but was told that this would damage the finish.

Now that the job is finished, the debris is still apparent stuck under the second coat of Mega. In addition, there appears to be a patch in the centre of the hall at the bottom of the stairs which has not had a second coat. The second coat also puddled in places, admittedly some at the edges which are not so obvious.

On closer inspection I have also discovered that around the edge of the floor, there are patches which are still rough to the touch.

I have already raised my concerns with the company which I employed and they are coming to take a look. However, as it is likely that it will be the same person who presumably left the job satisfied with the result that will be coming to review the job, I would appreciate any advice as to whether my concerns are valid.

Thanks in advance for any advice you may have.

sounds like all your concerns are valid...

as for what is quality, that is subjective.

what is standard practice is another..

bottomline...coating needs to be fixed.

but i don't see or feel what you are looking at either.

Viewed from a standing position and not on your hands and knees with a magnifying glass? Standing position is the rule and not in reflective lighting.

I would just ask them to buff the floor again and apply another coating. This should solve all of your concerns.

Many thanks for your comments.

I forgot to mention that there is also a light "gouge" at the bottom of the stairs, presumably from the initial pass with the drum sander.

From a standing position, I can see the patch that only has one coat and this gouge. Regarding the other issues, surely as a minimum you would expect that all the floor ought to be sanded to the same smoothness, even at the edges? I appreciate that there might be some dust in the finish but when I pass my hand over the floor surface, I can feel all the bits sticking up out of the finish.

As to resolving my concerns, the guy that did the job has already suggested applying a further coat of Mega on the top. Would this work? This seems at odds with his own advice as he was keen to apply the second coat within a certain time from the first as he talked of a bond between the two coats.

Thanks again for your comments. The guy is coming round tomorrow to address my concerns.

Another coating will take care of all of your concerns except maybe the gouge.