Beginning about 6 weeks after a nail down 2nd story install over plywood, several boards of solid 5/8" bamboo began to turn a very deep yellow. The discoloration does not extend accross the entire board and looks as though someone has made a swipe with a paintbrush loaded with yellow paint. It took a period of about 3 months for 16 boards to show this distinct marking. There is no obvious pattern to their location: they are scattered through 3 rooms. None see direct sun, some are under area rugs, some see foot traffic, some have never been walked on. No water or cleaner have been used, only dry mopping. In looking at the end of a cut board, it appears that the staining is about 1/8" deep in the board's top layer of wood. The floor's manufacturer, Greenwood, sent out an inspector who checked ambient conditions, board moisture, etc. He concluded that it was an installation problem that was caused by asphalt contamination from the roofing felt underlayment and/or the reseal of the asphalt street outside. Since the roofing felt is commonly used (and required by Greenwood's own instructions) and the street reseal occured months after the problem was noted, the installer brought in another inspector who concluded that the problem was definitely in the boards. He claims, however, that the Greenwood warranty sells their product "as-is" and there is no recourse. Greenwood is sticking to the claim of insallation error. Has anyone seen this discoloration before? Anyone have experience with the "as-is" clause in the Greenwood warranty?
Thanks
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