I had to send a work crew home today: they laid three rows of hardwood (Sunca, 4" x 3/4" brazillian oak) using 2" cleats and with every cleat I can see a dimple above it. I can only see the dimples when I look down the board with the light striking it from the side, however in my house this is the norm. I have 30 foot runs of board, so it is an obvious defect that ruins the look of the floor.
I asked them to change to staples, so they did, and this did not help. I switched out the air compressor, which made no difference.
I am at a loss to know how to proceed. Should I try smaller staples, like the ones used on engineered wood floors? Should I ship 1000 square feet of this wood back to the supplier and ask for my money back? My house is in obvious disarray: any suggestions? Can I glue this floor down?
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