My Credentials: NOFMA Certified Wood Flooring Inspector (CWFI), IAWFP-CWFI
Question: Is there a NOFMA tolerance for Over-wood in factory finished flooring?
Answer: There is no blanket standard for over-wood in non-NOFMA factory finished flooring that I am aware of. The tolerance will be as stated by the manufacturer of the product. If the information is not present in published cut-sheets (which it probably is not) contact the manufacturers technical services department and request it from them. In all likelihood the will give it to you willingly. Once in hand, you will have a means for identifying potential issue. If for some reason they won’t provide the value, ask the person you purchased the material from to chase it down. For the record, even if NOFMA did have a default “standard” for over-wood in this instance, there is no means of enforcement on non-NOFMA manufacturers or products. It would merely be viewed as a suggested value.
Now I head to my Soapbox for just a minute..
NOFMA was established for the purpose of definition and maintenance of specific and stringent quality standards for “NOFMA Certified” wood flooring products manufactured by its Members. NOFMA Certified Wood Flooring Inspectors (CWFI’s) were added later in the process to ensure that if a defective product managed to slip past internal the internal quality control of the mill and installed, it could be evaluated properly in the field and the issues addressed appropriately. Per an agreement with NOFMA and its Members, the NOFMA-CWFI’s decisions were final. There was no appeal of the inspector’s findings.
As a NOFMA-CWFI (one of the original 16 or so educated and certified by Mickey Moore prior to NOFMA acquisition by NWFA) I can assure you that manufacturing issues did in fact occur on occasion and that when identified in the field by NOFMA-CWFI’s, were addressed accordingly. What programs the NWFA (absent Mickey Moore) has put forth in the name of NOFMA since the acquisition, I cannot speak.
All that can be asked of the independent inspector is that he/she accurately collects data relative to the issues, scientifically evaluates the data, and reports the findings in an accurate and unbiased manner. The floor tells the story. Understanding it requires a proficiency in the language it speaks.
With regard to the post made that states “you all ready know the inspector has conflict of interest”. Can I inquire as to how you determined the conflict exists? Did the inspector or the manufacturer indicate in advance that they were going to bias the data in favor of the commissioning party that paid for the review? Do you have prior history with said inspector whereby he/she had demonstrated bias and/or incompetence (which is much different than bias)?
Is accuracy important to you in this instance? Are you looking for the correct answer, or one in agreement with your position? Possibly they are one in the same, maybe they are not.
When a professional inspects a floor, the evaluation is done without bias regardless of who is paying the bill. True professionals have integrity. It is part of what makes them who they are. There are “good” and “bad” in all professions and all of us have been drawn into a “guilt by association” scenario at some point in our lives.
My user name and real name; Mike Harde, are the same. I am a NOFMA-CWFI, IAWFP-CWFI and also President of the not for profit International Association of Wood Flooring Professionals (IAWFP). I take ownership for my comments and actions and seldom if ever post on online boards. There is a lacking in confidence of the flooring industries claims processes. Some are well founded, some are not. It is important for all of us to be able to differentiate between the two. Education is the key.
Please don’t hesitate to respond or contact me directly if you have comments, questions, or thoughts
mharde@iawfp.org If you are interested in requesting one of the original CWFI’s to perform the inspection, they can be found at
http://www.iawfp.org