We also have a new build from November 2003. Our original BRUCE - 700 sq foot area, Cherry color-bristol strip cb 328, had splitting on the edges in multiple places. Not to mention, the cherry wood was not anywhere close to the sample strip..... it looked like the "oak" or gunstock. Anyway, Bruce finally said replace it.. welp, second floor same thing even during installation, so we stopped again, changed to MULLICAN, same cracking on the edges, But with Mullican, the finish is bubbling up certainly more noticeable to the eye..... AND NOW WE HAVE areas that are PEAKING upward... like TENTS...... They both Bruce and Mullican have done moisture readings etc.. but these areas did this immediately.. The hope was the peaking would go down == probably moisture, but it has been almost 8 weeks.. not the moisture..... Mullican at least had 2 technical people sent in to look at the floor and admit like Bruce, we need to fix the splitting.. So they want to try a special boot while installing the next floor...Oh did I mention, we had 3 different installers--same problem. I am beyond stressed regarding this situation and have no idea what to do. The Mullican floor is definitely closer in color to our choice than the Bruce and has the micro bevel and lays very nice on the edges that meet the carpet, but the Bruce has the shiny finish.. Mullican the dull-satin finish and seems to just be dirty all the time.. hard to clean or something I dont know......
So, I am wondering about this TENTING-some call it cupping I guess, but it is NOT a moisture problem, and how do you make a decision on the product.. oh boy......... Thanks for any input...
Dawn
goofy3@aol.com