I'm not a stain expert, but in my experience you shouldn't be mixing different products together, since that will likely void any warranties you may have with the hardwood or the installation. Good that you went to the manufacturer for written documentation, but I suspect given the 2 different answers, that even they haven't come across anyone wanting to mix before. Can I ask why you need to combine the products? Are you trying to get a different sheen level by mixing the Gloss with the Satin?
If that's the case, you might be better off going to a paint store like a benjamin moore or sherwin williams and get them to make a custom stain and top coat for you. Depending on the store, you can ask them to prepare some samples in various gloss level and then pick the one you like and they'll mix up a gallon or whatever you need.
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