Hello,

Recently we have our red oak hardwood floor refinished by a hardwood refinishing firm. They sanded it, stained it once, and then applied two layers of poly coating. When it's all done, the results weren't as good as expected. From 5' above, we can see uneven paints and sanding marks in many places. I saw on the site that others experienced similar issues after hardwood floor refinishing. I appreciate your advice on what I can do next or whether I have a case to have the contractor back to fix the issues.

Some of pictures can be found here: https://www.flickr.com/photos/128343487@N07/

Thanks.

From the pictures, it doesn't look like the floors were sanded fine enough and therefore stain did not absorb properly. Unfortunately, the way to correct it is to resand & start all over again.

Debbie Gartner aka The Flooring Girl
Owner of Floor Coverings International - Westchester
Elmsford, NY
http://TheFlooringGirl.com

Debbie,

Thanks for the reply!

I'll contact the contractor. Just in case if they don't cooperate, what'll be my options? Should i get a local floor inspector and/or attorney?

Thanks

< $10k you can consult w/ an attorney but otherwise bring this to small claims

It also doesn't look like the coats are up to par. Your pictures should show a lot more sheen and build for two coats of polyurethane. One problem with court is that it's going to take a while to go that route. One of the cities in my area used to have local arbitration, for cases like this:

From Wikipedia, "Consumer arbitration"


It may help to get a local flooring company to come out and give you a second opinion on it. It'll give you more leverage in dealing with the first company.

I just now noticed that this post is over a year old--so these replies may be useful in general, but not much help to the original poster. They posted this, came back once more the next day, and have never visited the site again.

I've seen that pattern with at least four posts that I followed: poster has a problem, goes to a lot of trouble to post pictures and describe the problem in great detail. They ask for feedback, and then come back only once, a day or two later. There may be many replies in the week or two after that, and they never see them.

Now, I don't have a lot of investment in whether someone on here takes my advice or not, but when there's no response at all, I usually check to see if they ever bothered to read any of it. It's easy enough to click on their profile and see their last visit.

Every message board that I'm part of has people who post and then disappear. The other boards are general interest topics. It's more curious when it happens on a technical site where people have a problem they want to solve.

Correction: not a year old! Yeah, 'last year,' but they may still be around. Don't know why I was thinking November 2013 in my head.