Recently, I had aprox 1200 sq ft of engineered hardwood floors installed in my condo. the installation was completed using the floating floor method over concrete.
The installer has a very good reputation, but encountered a problem.
The wood floor in layed throughout the condo. There is a tiled kitchen in the center of where the floor was installed. Two sides kitchen is surrounded by hardwood... think of a large area of hardwood with a tiled room in the center.
At one point, the planks meet and there is a gap. This is in a hallway that connects two rooms and borders the kitchen.
The installer said that this gap has been filled by a transition molding... I believe it may be called a t-molding.
The problem is that, in the first few weeks after installation, two people have tripped over this transition. It is not at a door threshold, not is it at a transition point where two different types of flooring meet. It is just at a random place in the hallway... where no one expects to encounter a piece of wood that is higher than the rest of the floor.
The installer says if they were to craft something to fill the gap, that is aprox 1/4 the width of a plank, this would void the warrenty for the floor.
My drywaller, painter and cabinit installers have all remarked that they have never seen anything like this before and have all urged me to call the installers back to come up with another solution. (Note: I have not pointed the molding out to these proffesionals... they have all noticed it and asked why it is there.)
Has anyone heard of an alternative solution to filling a gap that I can discuss with my installer. The company that did the installation have a good reputation and I am sure they will discuss any ideas with me.
Thanks for your help!
Valerie