I installed Bellawood flooring throughout my condo remodel. The movers scratched the floor in two highly visible places about 6 months ago. We tried using Scratch Away but that did not help. We used the colored pens but when I clean the floor the pen keeps coming up. Has anyone been able to fix scratches on this flooring and if so how did you do it?

Thanks for the help with this,
Roberta

The scratch must not be into the actual hardwood by your description if it simply washes away. Really hard to answer without seeing it. I also see some unpleasant reviews on the product and a video that some point to some kind of magic being performed. In other words, too good to be true.

One idea is using a q-tip with same sheen finish and applying lightly. Or if it's severe, replaced boards. Then a final solution is just throw a rug over it, but you probably didn't want to hear that.