Had H-T American collection installed 18 months ago, floated on a slab, looks and performs great. Ordered and installed more for a hallway last week, the material is different and not as good in finish and fit as the last. Am working with the supplier to replace.
Q. Has anyone noticed a difference in the H-T product lately? This is beyond the slight variation one would expect in seperate lots, it is really different in fit and finish. It looks like H-T has changed the manufacturing process.
Q. Also, a general question on gluing. The tounge and groove top layer fits together OK but I notice small voids between the layer below and between the t &g as well. Is the advisable technique to fill these voids with glue during install, as well as the finish layer?
Thanks, TRS.
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