Have had a Harris Tarrket Longstrip engineered Floor in my kitchen for about 12 years. Floor also extendeds through the hall and to the entryway, for a total of about 560 sq ft. About a year or so after we constructed the house (1992), an area of about 30 sq ft cupped pretty badly.
This installation was done by a carpenter freind of mine and was a glue down. We followed the recomedation for the glue down, including recommended adhesives by Harris Tarrket. This is a glue down over 3/4 inch OSB subflooring.
Unhappy with the floor, I contacted the manufacturers rep. The reps initial accusation was that the dishwasher had leaked at some time. Well I knew this wasnt the case and I argued my point. The damage was several boards away from the dishwasher and seemed to substantiate my clame of "no dishwasher leak" The rep went down into the cralwspace, with his camera and his meters, and came to the conclusion that he could not find any evidence of any water damage by the dishwasher or the kitchen sink at any time. It was the manufacturers reps determination that the damage was caused by one faulty package of the Harris Tarkett flooring. They agreed to compensate me for the floor and also gave me two new packages of the same flooring in order to make the repair.
The damaged area has not gotten any worse nor has any new area of the 560 sq ft become cupped. I would like to try make the repair without damaging the undamaged portion of the floor. The floor still looks great with the exeption of the 30 sq ft or so of cupped floor.
Does anyone have suggestions for this type of repair? Anyone with experience in this area? I am not opposed to pulling up the whole floor if the repair doesn't work out, however I would like to see if I could make the patch fix work out first. Its going to be a big job no matter what I do, as the center island will have to come out in order to make the repair. It will be 4-5 times the job if I have to repace the whole floor.
Should I ever want to sell my house, I am afraid I will be dealing with this issue, either because of lack of buyer, or of house inspectors wanting the floor repaired. In any event, I want to get rid of the problem and do not want to live with it, walk on it, or look at it anymore. I would appreciatte any input or idea's on doing this type repair.