Hi, I have Artree Engineered Hardwood floors, about 4 years old (already installed when we bought house). The floors are showing wear or peeling of top layer (not delamination, I don't think) in a few spots, getting worse over the last 6 months. The floors are dark brown/hickory and the problem areas show as a much lighter tan. No real pattern to where the problems are occurring, probably about 5% of the entire surface is starting to have this problem. I have tried to contact the manufacturer with no luck. Any idea what's going on and perhaps how to fix it? Thank you. I am not able to post pics for some reason.
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