I agree with Kevin. If your contractor has other crews that are more capable workers, then maybe he can fix the job.He may choose to walk away and take the loss. I don't really know. But I would hold him accountable for the damage his guys did to your cabinets. And he should be insured so give him the opportunity to let his insurance pay for the damage.
As for quality, there are lots of mediocre contractors out there that get away with shoddy work . There's also a lot of homeowners that go with low bid contractors and get bit.IF you paid a fair price, you should get a great job .If you paid way under market price , then you learned a valuable lesson .
Generally speaking, my sanding and finishing is about 98 or 99 percent flawless but very few guys strive for that because most homeowners don't have that keen of an eye for detail. Also, there are usually no written standards for what you will be getting so some serious discussion needs to take place before the job begins as to what you expect and what he can deliver.
IF you come to the conclusion that your contractor isn't capable of fixing your job, all you can do is ask for a refund.Otherwise, it has to go to the lawyers
_________________ Paul @ Advanced Wood Floors Milford,Connecticut http://www.addwoodfloors.com
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