We purchased Cali stranded bamboo in February from Mr. Carpet in Newnan, GA after some water damage in our home. First of all, we received a different color than the sample. The sample is not accurate to the color being laid in your home. It was a major project having this floor laid, so we did not push the floor color discrepancy. We were told to use Bona hardwood cleaner with a microfiber mop to clean the floor. After about three or four cleanings, we had a terrible sticky build-up on our floor. Cali Bamboo told us we were using the Bona improperly. It is not rocket science to read the back of a Bona bottle. And after having hardwoods in our home for 29 years, we should know how to clean floors. Well this floor is like living on a mirror. Everything that is done on the floor stays on the floor- foot prints, our dog's nose, my elderly father's walker. It is a maintenance nightmare! Cali Bamboo told us to use a vinegar water mixture to remove the Bona. Well, we did that, and the stickiness is gone. But there is still a streaky film on the floor - impossible to clean. It is a MAINTENANCE NIGHTMARE! We have only had the floor for a few months, and hate it. We have gone round in circles with the installer, manufacturer, and Bona company. Noone wants to take responsibility, and we have paid over $14,850 for over 1,593 square feet of flooring. We feel that the finish on the floor is faulty, and the manufacturer should take responsibility for the color and the quality. Would never purchase this floor again!!!

Are you sure it was cleaner and not refresher? Big difference. Could be a bad finish job. If you have uninstalled pieces you could send it to a lab. Or, call a NWFA inspector to ascertain the quality of the finish.