Charles A. Benghauser wrote:
Dan:
I know and respect everything these professional installers on this site are telling you. I believe they've spoken their piece.
I absolutely agree with you Charles. However, I have the following choices:
#1 - Allow the installer to correct the problem. If unsuccessful, file suit. Chance of winning: very good.
#2 - File suit and do not allow the installer to correct the problem. Chance of winning: very low.
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I do trust the advisors here and the local professionals who've told me that repairing the floor is virtually impossible. However, I am virtually forced to allow the installer to correct the problem (or lose a large amount of money by paying someone else to replace the floor with no refund from the installer). He intends to 'shave' a few boards to give the floor more room, so to speak. He's then going to sand the floor to remove the rampant cupping. Then he'll hand scrape and finish.
I am certain that my floor is 'junk' - however, if the installer makes the 'repairs' and I (as a layman) am not able to identify any problems (ie when finished, the floor looks good) - then the floor stays and we live happily ever after. . .And that is what brings me here. . .
Given the current state of the floor, what should I look for during the 'repair' process and afterwards to document my case for a new floor? I honestly don't know what to ask you professionals - I only hope that some can give me tips on what to look for.
Thank you,
Dan