Hello,
I recently purchased some click and lock Cali bamboo flooring and am having a professional installer do the job. I bought the click and lock (paid more $ for this feature) because it's supposed to be easy for do-it-yourselfers and I like the idea of not having glue or nails. I stacked it like they recommended to let acclimatize for almost a month now. I was so excited to get this floor in! Problem is, the click and lock is not so easy as they say it is. The boards aren't locking together. I contacted the company who insists that it's an installation issue and has given some tips like to tap it. The customer service rep claims these floors aren't as easy to click and lock. WHY DO THEY ADVERTISE IT AS EASY? We tried their suggestions and the same thing happens. The board just pops out at the moment it's supposed to lock together. It's like there's too much wax in the grooves. It also has some bowing where the ends lift off the ground. Cali Bamboo is telling me to wait and it will flatten. Is this true? I hope so because I need to get some floors in this house! Please help!